Before pickup
The lender and renter should agree on the proposed deposit amount, tool contents, known wear, and pickup condition. Save photos or notes in the Protection workspace.
GearShare policy
Protection records and security-deposit workflow.
GearShare helps renters and lenders document condition, deposit requirements, and incidents. It is an operating workflow—not insurance—and payment collection is not connected.
Current payment status
A security-deposit record may show awaiting payment. This means the parties have documented a requirement, but GearShare has not collected, held, escrowed, deducted, transferred, or refunded money.
For renters and lenders
The workflow is evidence first.
During the rental
Report damage, missing parts, late return, or theft promptly. Include clear photos, notes, rental and tool references; theft review requires a police report reference.
At return
Both parties should document the returned condition and included parts. A condition record does not decide fault, but it gives each party a time-stamped record.
If there is a dispute
Use the deposit workflow to document the disagreement and file an incident report with evidence. Authorized reviewers may record a non-binding recommendation; they cannot move money through GearShare.
Evidence requirements
Use before-pickup and return photos or notes, identify the tool and rental, and keep records truthful. Store private evidence only through the signed-in workspace.
Potential future deductions
If a supported payment flow is enabled after legal review, documented damage beyond normal wear, missing parts, late return, or theft may justify review. This policy does not authorize a deduction today.
Refund timing and status
There is no refund timing or refund status because GearShare has no deposit payment flow. The app intentionally does not use held, refundable, deducted, or refunded states. If payment capability is added, policy, legal, and product review must define collection, deduction, dispute, and refund timing before launch.